Patient Rights

At Biruni Hospital, we are committed to upholding the rights of every patient in accordance with Turkish healthcare legislation and internationally recognised principles of medical ethics. Understanding your rights as a patient helps you take an active part in your care and know where to turn if you need assistance.

Your rights as a patient

• Right to access care. Every patient has the right to receive healthcare services without discrimination based on language, religion, ethnicity, gender or financial status.
• Right to information. Patients are entitled to receive clear, understandable information about their diagnosis, proposed treatment, alternatives and potential risks.
• Right to informed consent. No procedure is performed without the patient's explicit informed consent, except in genuine emergencies where the patient is unable to give it.
• Right to privacy and confidentiality. Patient data and medical records are kept confidential in accordance with Law No. 6698 on the Protection of Personal Data and, where applicable, the EU General Data Protection Regulation.
• Right to a second opinion. Patients may request a second opinion from another physician, within or outside the hospital, at any time.
• Right to complain. A patient who feels their rights have not been respected may file a formal complaint with our Patient Relations Office.

This page summarises the rights set out in Turkish patient rights legislation. It does not replace the full regulatory text, and if a situation is not covered here, our Patient Relations Office can advise further.

How to raise a concern

If you believe your rights as a patient have not been respected, you can contact our Patient Relations Office directly.